In Home Pet Sitting
Seventh Heaven Pet Care offers in home pet sitting for your pets. This is ideal for families with multiple pets and is so much easier on our furry friends than sending them somewhere else when you are away.Our Pet Sitters are background checked and bonded. While taking care of your pets, they will also take care of your home and make sure packages and mail are brought in, plants are watered, and more. We ask that in these times of recovery from the Covid crisis that all dog owners allow a few weeks for socialization with the Pet Sitter through walks, home visits, and a structured system for making sure that your pet will be safe and comfortable when you go away. The Pet Care Team will evaluate each situation on an individual basis and create a plan of action for your case. Please read the article about Bohdi: A Case Study in Post-Covid Vacation Planning
You can create your pet’s visit schedule using the rates listed below. Depending on your pet’s needs you may choose to have a sitter stay overnight at the home. This service includes a dinner walk, a late night let-out/ walk, and a breakfast walk. Please read carefully regarding policies and liability waivers if you are having other people in your home during the trip either to care for the pets or any other in home service.
Please go to our Contact Page to request services or call if you have any questions.
Pet Boarding Services
I often get inquiries for Pet Boarding Services. Seventh Heaven Pet Care does not provide these services. The reason that we do not offer these services directly is that in order to board pets in Fairfax County, one must have a kennel license. This is a very difficult thing to obtain and is not an area that we are interested in.
I can ask our individual Pet Care Specialists if they are interested in boarding your pet or pets. You will then go directly through them to make the arrangements. Please note that you will have to sign waivers of liability for in-home care, transportation, and you must complete an emergency plan.
Once you complete the form listed below, your information will be circulated through our network of providers and if there is a good fit, that individual will reach out to you. Please provide as much information as possible.
SEVENTH HEAVEN BASIC POLICIES AND COMMITMENTS TO YOU:
There is no charge for Cancellations made while in the process of trips or invoices and given more than 1-week notice. Trips that are cancelled within a week of the initial visit are subject to a charge of 25% of the total trip. This is the decision made by the Pet Care Specialist scheduled to take care of your pets. If an appointment is cancelled 24 hours or less before the appointment, it is up to the Pet Care Specialist whether they will charge 100%, 50% or no charge. The exceptions are medical emergencies and weather conditions that cause the County or Federal Government to close.
Convenience Fee for Service Requests Made 24 Hours or Less Before the Requested Service:
Going forward there will be a $20 service fee assessed for last minute service requests. Requests made less than 24 Hours or Same Day will be assessed this fee. Your Pet Care Specialist may choose to waive this fee, but as we expand and everyone’s schedule gets booked up, it becomes more important to make sure that there is time to take the proper care of every pet on the schedule. Exceptions will be made for Medical Emergencies as a rule.
Policies Regarding Notification of Return from Your Trip:
It is very important that we confirm that you have arrived home after your trip so that we can be sure that a non-scheduled visit is not required to feed or let out your pet. It is easiest if you let us know through the app so that the Office can see that there is no need to schedule an Emergency Visit that is the same length of time as previously scheduled visits at the same general time. You may also choose to text the last person who was caring for your pet. They will leave and text a picture of a postcard reminding you to confirm your arrival home. If an Emergency Visit is scheduled you will be charged the full fee for the visit and a $25 Convenience Fee. This is a part or our commitment to making sure that your pets are safe and happy.
Extended Service Areas:
These areas are charged at a higher rate for certain visits to assure coverage and reliable backup service since we have no local staff in these growing areas and the ultimate substitute base is in Reston. These areas are subject to change as we grow and add new coverage areas or increase the availability of services in these areas. Once an area is established and has a good corps of Pet Specialists, rates will go down to the base rate. As new areas are added they may fall under one of these rate increase categories.
15% increase – Great Falls, Tysons, Leesburg & South Riding
20% increase – Aldie, South Riding, Centerville, Winchester
Our Pet Care Specialists:
All Seventh Heaven Pet Care Specialists complete a background check biannually which is kept on file in the office, their references are checked, they carry their own Pet Sitting Insurance and Bond in addition to being Bonded through Seventh Heaven.
Seventh Heaven provides all Pet Care Specialists with access to up to date information and training opportunities.
Birds & Exotics
Small Animal/ Bird Sitting 20 minutes (Minimum)
Small Animal/ Bird Sitting 30 Minutes
Small Animal/ Bird Sitting 45 Minutes
Deep Cage Cleaning Services
Small Cage Cleaning (Small Animals or Birds)
Medium Cage Cleaning (Small Animals & Birds)
Large Cage Cleaning – Floor to Ceiling (Small animals & Birds)
20 Minute Dog Walk/ Pet Sit
30 Minute Dog Walk/ Let Out/Pet Sit
45 Minute Dog Walk/ Let Out/ Play Time/Pet Sit
1 Hour Dog Walk/Let Out/Play Time/Pet Sit
1 hour 30 Min Dog Walk/Let Out/ Play Time/Pet Sit
15 Minute Pet Visit
(Only available with multiple visits in a day)
Extended Services and Extra Pet Fee
8 Hour On Site Pet Sit
4 Hour On Site Pet Sit
Extra Pet Fee
$3.00 per pet
Initial Consultation Fee
Vet Visit/ Supply Purchase/Pet Pick up or Drop off
Vet Visit Supply Purchase Rate for Every Additional 10 Minutes
Key Pickup/ Drop Off/ Duplication Fee
(Appointments requested with 24-hour notice or less made by existing clients)
(Short Term Clients)